How to Resolve Internet Bingo Disputes

How to Resolve Internet Bingo Disputes
Posted on 17 March 2012 Tags: bingo chat rooms, bingo games, bingo players, bingo sites, chat rooms, deposit bonus, gambling commission, internet bingo disputes, internet bingo operators, offshore bingo sites, US bingo players Most internet bingo operators are ethical and honest but unfortunately there are still a few rogue bingo sites out there. Their only focus is making money and customer service is nonexistent. Disputes are bound to arise between operators and players even at the best bingo sites. What should players do if they have a complaint? Here are a few suggestions. Unfortunately when disputes arise some internet bingo operators are less than helpful in resolving player complaints. In some cases players have found all lines of communication cut and have actually been banned form a site for making a complaint. Actions like this are typical of a rogue internet bingo site and fortunately most bingo operators will provide the best customer service possible. They know that players are less likely to sign up and make a deposit at a bingo site with a long list of complaints by players. Some less than honest sites will have vague and deliberately confusing terms and conditions designed to cheat players out of their hard earned money and make it impossible for them to get their money back. Here are a few things players can do when a problem occurs. If you have a complaint ask the chat room leader for advice in polite terms. Often disputes can be easily resolved by the chat host. Politeness is important because chat leaders have been known to ban players they think are troublesome. Keep an accurate record of all transactions. Most of the time records can be obtained from the site’s banking platform. You can also request a record from the operator. If they do not keep accurate records or refuse to provide them it is best to leave the site and take your money elsewhere. Keep a very accurate record of everything related to your complaint. This includes emails, chat logs, and live chats. Many internet bingo sites have customer service representatives on call 24 hours a day. Make sure to note the day and time you encountered the problem. You should know your rights and read all of the terms and conditions before signing up at any internet bingo site. If the terms are vague or unfavorable it is better to look elsewhere. In the UK players may take their complaints to the Gambling Commission. The commission takes complaints seriously and is there to protect the public from unscrupulous operators. Unfortunately American players have little recourse if they encounter a problem. Since most Americans play at offshore sites they may complain to the licensing body of the jurisdiction where the site is located. The good news is that most internet bingo operators are ethical and go to great lengths to provide players with a trouble free playing experience. Rogue operators do not last long and there is a wealth of information online about every bingo site currently in operation.

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